Legal Document

11be Terms & Conditions

Please read our terms and conditions carefully before using this platform. By registering and making transactions on 11be, you are considered to have accepted all of these terms.

Last Updated: January 2026

Table of Contents

1. General Provisions

These Terms and Conditions ("Terms") govern the use of the 11be platform and all services under it. These Terms form a legally binding agreement between the user ("you" or "member") and 11be.

By accessing the 11be website, creating an account, or using any service, you acknowledge that you have read, understood, and agreed to these Terms in full. If you do not agree with any of the terms, you are requested to refrain from using this platform.

These Terms may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

The Bengali version of these Terms is the original version. In the event of any linguistic interpretation, the Bengali text shall be considered final. 11be is committed to ensuring the highest level of transparency and fairness in delivering all services.

2. Eligibility & Account Registration

2.1 Age & Eligibility

To participate on the 11be platform, you must meet the following requirements:

  • You must be at least 21 years of age ("for those aged 21 and above only").
  • Online gaming or betting is not legally prohibited in the area from which you are accessing the service.
  • You are operating the account on your own behalf and in your own interest.
  • You are not subject to any self-exclusion or mandatory prohibition.

2.2 Account Registration

Each person may open only one account. If multiple accounts belonging to the same person are found, 11be reserves the right to close all such accounts and forfeit any bonuses or winnings. All information provided at the time of registration must be accurate, complete, and up to date.

11be may at any time request a government-issued ID or other documents for identity verification (KYC). Failure to provide the required documents may result in temporary suspension of the account.

2.3 Account Security

It is your responsibility to keep your account login details completely confidential. Notify 11be immediately of any unauthorised use of your password or account. 11be will not be liable for any loss resulting from unauthorised access.

3. Deposits & Withdrawals

3.1 Deposit

The following payment methods are accepted for depositing funds at 11be: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100.

  • Deposited funds are generally credited to the account immediately.
  • 11be is not responsible for delays in payment processing.
  • Deposited funds are for use within the platform only.
  • Deposits from third-party accounts are not accepted — the name of the depositor and the account name must match.

3.2 Withdrawal

The minimum withdrawal amount is ৳800. Withdrawal requests generally take 30 minutes to 3 hours to process. bKash, Nagad, Rocket, and Upay can also be used for withdrawals.

  • Identity verification may need to be completed before a withdrawal can be processed.
  • Funds earned from bonuses cannot be withdrawn if wagering requirements have not been met.
  • Withdrawal requests will be processed using the same payment method that was used for the deposit.
  • If suspicious activity is detected, 11be reserves the right to hold the withdrawal and conduct an investigation.
In accordance with anti-money laundering (AML) policy, 11be reserves the right to verify any transaction and, where necessary, report it to the relevant authorities.

4. Bonuses & Promotions

4.1 Welcome Bonus

11be offers new members a 200% bonus on the first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000.

4.2 Wagering Requirements

A 20x wagering requirement applies to each bonus. The wagering requirement is calculated on the bonus amount only, not on the deposit amount. Example: ৳2,000 bonus × 20 = ৳40,000 in bets must be placed before funds earned from the bonus can be withdrawn.

  • The bonus balance cannot be withdrawn before the wagering requirement is completed.
  • If the requirement is not met within the specified period from the date the bonus was received, the bonus will be cancelled.
  • Some games may not count towards bonus wagering — please refer to the details of each promotion.
  • A new bonus cannot be added while another bonus is active.

4.3 VIP Program

11be's VIP program has three tiers: Bronze, Silver, and Gold. Members move up to higher tiers based on regular play.

  • Bronze: up to 0.5% weekly cashback.
  • Silver: up to 1.0% weekly cashback.
  • Gold: up to 1.5% weekly cashback.

11be reserves the right to modify or cancel VIP benefits at any time. VIP benefits are non-transferable.

4.4 Bonus Abuse

If bonus abuse or fraudulent activity is detected, 11be reserves the right to cancel the bonus and close the account. Claiming bonuses using multiple accounts, or betting abuse through linked accounts, will be treated as abuse.

5. Betting & Gaming Rules

5.1 General Betting Rules

Bets are accepted on 11be's cricket, football, kabaddi, and other sports betting services before an event begins, and live betting is also available in some cases. A bet cannot be changed or cancelled once it has been placed.

  • The outcome of each bet depends on the official result of the relevant event.
  • If incorrect odds are displayed due to a technical error, 11be reserves the right to void or correct the bet.
  • If a match or event is abandoned or postponed, bets will be settled in accordance with 11be's rules.

5.2 Casino Games

Slots, live casino, fishing games, and other casino games are available on 11be. All games are operated to ensure fair play and use Random Number Generator (RNG) technology.

Each game has its own rules. It is the member's responsibility to read the game rules before starting to play.

5.3 Errors & Technical Issues

If any game or bet is interrupted due to a software or connection issue, 11be will make a decision based on system logs. In such situations, 11be's decision is final.

6. Prohibited Activities

The following activities are strictly prohibited:

  • Money laundering or any unlawful financial activity.
  • Placing bets specifically for the purpose of withdrawing a bonus without meeting the bonus requirements.
  • Creating multiple accounts.
  • Using another person's account or conducting transactions in a third party's name.
  • Interfering with the platform's software or using fraudulent software.
  • Attempting to manipulate odds or game outcomes by artificial means.
  • Harassing or threatening 11be staff or support team members.
The account of any member involved in any of the above activities will be closed immediately and the balance may be forfeited.

7. Account Suspension & Closure

7.1 Suspension by 11be

11be may temporarily or permanently suspend an account in the following circumstances:

  • Breach of these Terms.
  • Failure to complete identity verification.
  • Suspicious or fraudulent activity.
  • Prolonged inactivity on the account.
  • Legal or regulatory reasons.

7.2 Account Closure by the Member

You may request to close your account at any time by contacting the support team. Please withdraw any valid balance before closing your account. If you wish to voluntarily close your account for responsible gaming reasons, 11be will provide every assistance.

8. Limitation of Liability

11be's liability is limited. We are not responsible for:

  • Internet disconnection or third-party network issues.
  • Faults with the member's own device or software.
  • Service disruptions caused by factors outside our control.
  • Issues arising from incorrect information provided by the member.
  • Financial losses from the normal wins and losses of gaming or betting.

To the fullest extent permitted by applicable law, 11be will not be liable for indirect, incidental, or consequential damages.

9. Privacy & Data Protection

11be is committed to protecting the personal information of its members. All data is kept secure using SSL encryption. We do not sell or transfer members' information to third parties.

Data is used only for the following purposes:

  • Account management and identity verification.
  • Transaction processing.
  • Improving service quality.
  • Fulfilling legal or regulatory obligations.

For more details, please read our Privacy Policy.

10. Changes & Amendments to Terms

11be reserves the right to update these Terms at any time. For significant changes, members will be given advance notice by email or through the platform.

Continued use of the platform after any changes will be considered full acceptance of the updated Terms. We therefore recommend visiting this page regularly.

If any part of these Terms is found to be unenforceable for any reason, the remaining parts will continue in full force and effect.

11. Responsible Gaming

11be believes that gaming is a form of entertainment, not a source of addiction. We ask all members to play responsibly. This service is for those aged 21 and above only.

To keep yourself protected, you can:

  • Set a betting budget for yourself and stick to it.
  • Do not place more bets trying to recover money you have lost.
  • Never use gaming as a substitute for income.
  • If in doubt, take a short break or apply for self-exclusion.

For more details, visit our Responsible Gaming page.

12. Contact & Complaints

If you have any questions or complaints about these terms or any service of 11be, please contact our support team:

  • Live Chat: Available 24/7, directly from the platform.
  • Email: [email protected]
  • Support is available in both Bengali and English.

We try to resolve all complaints as quickly as possible. 11be's goal is always to provide members with a safe, transparent, and enjoyable experience.

For more information, visit our FAQ page or About Us page.